Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (858)483-1573.
1. What are the Hospital Hours?
Our hospital is open Monday to Friday from 7:00am to 6:00pm. On Saturdays we are open from 8:00am until 2:00pm. The hospital is closed on Sunday.
2. Do I need to have an appointment?
Every client's time is valuable and therefore, yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, American Express and Care Credit
4. Can I make Payments?
Payment is required at the time of service. Care Credit (a third-party billing service) can provide payment options. Please see their website at http://www.carecredit.com/ Applications are availavble in our office as well.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run prior to surgery. It tests the organ functions, blood counts and hydration status of your pet. The pre-anesthetic blood screening is done to increase safety during surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery. Some procudures do not require sutures or the surgeon may elect to use dissolvable sutures.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted kittens that may be euthanized at the shelters.
9. Do you board pets?
Yes, we do offer Boarding for our clients. We have boarding space that caters specifically to cats. Our beautiful townhouses feature glass fronts for viewing and multi-levels to accommodate one,two or more cats. We also offer boarding for cats with special needs such as diabetes, requiring insulin or other medications.
**Please bring any and all medications, insulin, syringes, monitoring devices, fluids, etc. and special diets with your cat.